Welcome to Giles Photography & The Frame Works • Eau Claire, Wisconsin
“Are there different sessions for children?” Yes. We have several different sessions depending on how many children you would like in the photograph and how many clothing changes or poses you are interested in. Call us today for a price quote.
“How much does it cost?” It varies depending on what you would like done, such as how many outfits, how many images would you like to look at to make your choices or how many children will be in the portrait. Give us a call and let us know what you are looking for and we’ll let you know.
“Do I have to get their pictures taken at a specific time?” No. Children may be photographed any time during our normal studio hours. However, keep in mind that the mornings work best for most small children.

We’re open Tuesday through Friday from 9 am to 5 pm.

“Do I have to make an appointment or can I just stop by?” Call for an appointment! Our studio operates by appointment only. Please call a week or more in advance to ensure that we have a session available for your child. Summers are extremely busy, so please make sure to call early.
“When do I get to see the photographs?” Immediately following the session.
“When do I order?” We encourage that you order immediately following the session, but you do have up to seven days to take advantage of our special prices. After seven days, our prices will return to our normal studio fees. A payment of half of your balance is required before your portraits will be started in the finishing process.
“Is there a minimum order?” There is not a minimum order, except with the Baby Parts and Baby Cakes sessions.
“How long are my portraits saved for?” Anything you order from will be for a minimum of ten years. Currently we have over 30 years of images on file. If you do not want to order anything now, but would like to save your portraits, a $5 archiving fee will be applied to each image you would like saved.
“How long does it take after I order to get my final portrait?” Usually your final order is usually ready within three weeks. If it is done any sooner, we will let you know.
“How do I know when my final order is ready to be picked up?” We’ll either give you a call or drop you a note in the mail. Let us know which you prefer at your session. If it’s a surprise, make sure you tell us and give us the right phone number or address to contact you at when the portraits are ready.
“What do I do when my portraits are ready?” We will call you as soon as your portraits are ready or send you a notification via mail. No part of your order can be picked up without being paid for in full. Orders left at the studio for 30 days past your initial notification may be subject to a $3 per month storage fee. The studio will not be responsible for orders left at the studio beyond 60 days.
“What if I want my order shipped to me?” If you would like your final order shipped you via UPS, please let us know. There is a $10 - $15 shipping and handling fee per shipping location. This fee also includes product insurance. The order must be paid in full prior to shipping.
“What if I get my final order back and there is something wrong with my order?” Tell us! Please! We want you to love your child’s portraits. Anything less is unacceptable. You have the right to return or exchange your portraits if you are unhappy with them. All you have to do is bring in everything you want replaced and we will take care of the rest. We want to make sure you are happy with your final product, so just be honest.
“What is all this stuff about copyrights?” The images you purchase are property of Giles Photography. The images are protected by the revised U.S. Copyright Statute of January 1, 1978 (Title 17 of the U.S. Code) and may not be copied (either photographically or on a copy machine), scanned, or reproduced in any way without written permission of the photographer. Permission to copy may be granted upon payment of a minimum copy charge of $500 per original image for any photographic reproduction. Illegal reproductions are punishable by federal law.
“But I bought it, it’s mine...right?” No. You purchased copies of the image. Giles Photography retains all rights to the original image.
“What if I have more questions?” Your questions are important to us. We are available to answer your questions during our normal studio hours at 715.834.2993 or toll free at 877.TW.GILES (877.894.4537). We are open Tuesday through Friday, 9 am to 5 pm. You can leave a message 24 hours a day or click the Request information button below: